Terms & Conditions

Terms & Conditions

Terms of Use
La Playa LLC (La Playa) makes no representation, warranty or endorsement as to the accuracy or reliability of the information, or other content contained on this web site. All liability of La Playa under contract, tort or otherwise is expressly excluded to the maximum permitted by law.

La Playa accepts no responsibility for loss or damage which may arise from reliance on information or advice contained in this site.

La Playa shall not be liable for any typographical errors or other errors or omissions on this site. By accessing information on the site you assume responsibility for the suitability of any information, services, content or publication for your purposes.

By accessing this site you agree that La Playa will not be liable for any loss whether direct, indirect or consequential arising from the use of the information, material and content on the site or any other web site linked to this site.

We reserve the right to change, modify, and or remove portions of these Terms of Use, at any time.  Your continued use of the Site following the posting of changes means you accept and agree to the changes.

Links to External Web Sites

La Playa includes links to external web sites. La Playa is not responsible for any trading or other commercial activity you may undertake by means of external web sites. You acknowledge and agree that La Playa accepts no responsibility for the content of these web sites. Further, links to external web sites do not amount to an endorsement by La Playa of these web sites, or any materials present on such web sites.

Intellectual Property

All text, graphics, trademarks, logos, and computer code, including but not limited to the design, structure, and arrangement of such Content contained on this website is owned, controlled, or licensed by La Playa LLC and is protected by copyright, patent, and trademark laws. You acknowledge that drawings and pictures used on this web site are for the purpose of giving an approximate description of the products, and any products and company names mentioned on this web site may be trademarks or registered trademarks of their respective owners. No part of this website and no content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way for any purpose without the express prior written consent of La Playa, LLC.



You agree to indemnify and hold La Playa, LLC, its officers, directors, shareholders, employees, agents, and affiliates, harmless from any demands, loss, liability, claims or expenses including attorneys’ fees, made against La Playa, LLC by any third party due to or arising out of or in connection with your use of the website.

LImits of Liability

La Playa, LLC, to the extent permitted by law, disclaims liability, whether based in contract, tort, negligence, strict liability or otherwise, for damages of any kind in any way arising from the functionality or operation of this web site, including, but not limited to, damages arising from interruptions of service or delay in operation or transmission.

Data Protection

La Playa's Data Protection officer is Mark Boon, CEO. La Playa will use the information you provide when requesting information for our internal purposes. This will include process management analysis of user trends, and the disclosure of information relating to your use of this web site to your insurer. From time to time we may send you information such as our newsletter.

Use of cookies: information placed by your PC on this site may be used for internal purposes.

By requesting information through this site you are expressly consenting under all relevant data protection legislation to: the use of your information in the manner set out above and to allow us to further develop this web site, our business and our services to you; and the transport, if necessary, of your information worldwide.

If you would like further information on such use, or do not wish your information to be used in the manner outlined above, please contact us by e-mail [email protected].

Governing Law

The information on this site is principally directed at US residents. Consequently the information on this site may not satisfy the laws of any other country.

You agree that all matters relating to your access to or use of the website, including all disputes, will be governed by the laws of the United States and by the laws of the State of New York without regard to its conflicts of law provisions. 

Registered office: 175 Varick Street, 8th Floor, New York, NY 10014

To find out more, please fill in the Contact Form below or email our specialist adviser .

Portfolio Policies Red Car Gold Jet 2

“The few claims that I have had to make have been dealt with in a very prompt and professional manner - Thank you!”

Phil B, Private Client


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You can call us to talk more about your business on +1 646 665 7737

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About La Playa Private Client

Specialist & Independent

La Playa's Personal Risk Concierge service means advice you can trust - from an expert who understands you:

  • Specialist, global policies for affluent lifestyles
  • Independent, expert advice
  • Boutique–style, luxury service
  • “Can do” culture
  • Worldwide capability with offices in New York & London

As an independent broker, we can advise on the best policies available - and on risk management measures including valuations, security, fire prevention and property marking - preserving the value of your property and giving you complete peace of mind. We have access to excellent terms with high net worth insurers including Chubb, Hiscox and Hartford.

What does “Boutique Service” actually mean?

La Playa’s Personal Risk Concierge means:

  1. Careful listening to really understand your needs and priorities
  2. As much help as you need with completing forms to provide risk information
  3. A discreet and complimentary appraisal* of your property to assess the risks and ensure you have the right cover where you need it
  4. An independent market review - so you don’t have to shop around comparing policies, cover limits, risks covered and smallprint exclusions
  5. Careful monitoring of the insurers’ financial strength, claims and customer service
  6. An independent recommendation of the best policy for you - and why
  7. Specialist policy wordings from underwriters who have demonstrated excellence and deep understanding of your risk exposures. We have analyzed a wide range of policy wordings and have selected only the best for our panel. Our advisors have a deep working knowledge of these policies 
  8. An intelligently designed portfolio of protection across multiple asset classes and territories
  9. Advice on how best to manage your risks - to keep you safe but also to keep insurance costs down
  10. A dedicated advisor so you can speak to the same person each time.
  11. Expert guidance on valuations, security and risk management, and connecting you with specialist advisers and suppliers
  12. Direct phone and email access to your adviser for questions and advice. We aim to pick up calls within 3 rings and to respond to emails within 60 minutes
  13. Policy documents emailed to you - no logins and passwords to remember
  14. An advocate beside you if you make a claim - thinking laterally to mitigate the impact, making useful connections to get you back up and running, and driving through a swift financial settlement

Oh, and...

No call centres
No ‘hold’ music
No hidden fees

*subject to availability with our insurer panel

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+1 646 665 7737
+44 (0) 20 3865 0149
+44 (0) 1223 200650