Our People

Our People

Private Client Team | Science & Technology Team | Fine Art Team | Arts & Entertainment Team | Marine Team | Media & Digital Team | Administration & Marketing Team


Helen Hollins

Senior Account Executive
Direct Tel: 646 665 7737
Email: click to email

A graduate of Sheffield University, Helen joined La Playa in 2016 after 12 years in the Aviation division of Willis, London. Helen has significant broking experience with both large corporations and private individuals, and is highly dedicated to her clients. Helen is mother of two young daughters, a keen singer, and occasionally a Clog dancer.

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Jennifer Torres

Account Handler
Direct Tel: 646 665 7861
Email: click to email

Jennifer Torres joined our New York office in 2016, having worked in the insurance industry for over 15 years.   She began her experience in fine art and entertainment insurance and has a very ‘can-do’ attitude to broking.  Jennifer loves to entertain and socialize with friends and family.  She has a young daughter and volunteers on the school PTA Board.   

Mark Boon ACII

CEO
Direct Tel: 917 842 6632
Email: click to email

With thirty years' experience, Mark specialises in insurance for the creative sectors, where his expertise has seen him handle multi-million dollar claims. An "early adopter", Mark is passionate about innovation and creativity, and has designed many specialist niche insurance programmes himself. Mark is one very few insurance professionals both licensed in New York State and an Associate of the Chartered Insurance Institute in London.

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Mike Taylor-West ACII

Director, Private Client and Marine
Direct Tel: 646 665 7737
Mobile: +44 (0) 7500 109737
Email: click to email

Mike is a Maritime Business & Marine Law alumnus of the Institute of Marine Studies, University of Plymouth UK. He is also a graduate of Britannia Royal Naval College, and a Chartered Insurance Broker. Mike brings over 20 years of international private client insurance experience, passion and enthusiasm to La Playa. Mike is also a keen windsurfer and skier. 

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“Friendly, intelligent, up to the mark and full of common sense.”

Richard S, Private Client

 

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About La Playa Private Client

Specialist & Independent

La Playa's Personal Risk Concierge service means advice you can trust - from an expert who understands you:

  • Specialist, global policies for affluent lifestyles
  • Independent, expert advice
  • Boutique–style, luxury service
  • “Can do” culture
  • Worldwide capability with offices in New York & London

As an independent broker, we can advise on the best policies available - and on risk management measures including valuations, security, fire prevention and property marking - preserving the value of your property and giving you complete peace of mind. We have access to excellent terms with high net worth insurers including Chubb, Hiscox and Hartford.

What does “Boutique Service” actually mean?

La Playa’s Personal Risk Concierge means:

1. Careful listening to really understand your needs and priorities

2. As much help as you need with completing forms to provide risk information

3. A discreet and complimentary appraisal* of your property to assess the risks and ensure you have the right cover where you need it

4. An independent review of the market - so you don’t have to shop around comparing policies, cover limits, risks covered and smallprint exclusions

5. Careful monitoring of the insurers’ financial strength, claims and customer service

6. An independent recommendation of the best policy for you - and why

7. Specialist policy wordings from underwriters who have demonstrated excellence and deep understanding of your risk exposures. We have analyzed a wide range of policy wordings and have selected only the best for our panel. Our advisors have a deep working knowledge of these policies 

8. An intelligently designed portfolio of protection across multiple asset classes and territories

9. Advice on how best to manage your risks - to keep you safe but also to keep insurance costs down

10. A dedicated advisor so you can speak to the same person each time.

11. Expert guidance on valuations, security and risk management, and connecting you with specialist advisers and suppliers

12. Direct phone and email access to your adviser for questions and advice. We aim to pick up calls within 3 rings and to respond to emails within 60 minutes

13. Policy documents emailed to you - no logins and passwords to remember

14. An advocate beside you if you make a claim - thinking laterally to mitigate the impact, making useful connections to get you back up and running, and driving through a swift financial settlement

Oh, and...

No call centres
No ‘hold’ music
No hidden fees

*subject to availability with our insurer panel

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+1 646 665 7737
+44 (0) 20 3865 0149
+44 (0) 1223 200650