Claims

Claims

Please report your claim by email or phone. We'll help put your claim together and work with the carriers to achieve a quick and comprehensive settlement. You may need to supply hard copies of documents associated with the claim later in the process.

What to do if you need to make a claim:

1. Email us: 

Homeowners claims: charlene.gill@laplayainsurance.com

Commercial claims: elaine.lamb@laplayasurance.com

Please include a brief description of the incident/damage with details of your name, policy holder name (if different), policy number, insurer, your daytime telephone number and email address, date of incident and, if applicable, details of when and where the incident was reported, together with a crime number. Claims will be dealt with Monday to Friday 9.00AM - 5.30PM EST.

OR

2. Telephone us on 646 665 7737

OR

3. Call your insurer using the 24-hour claims hotlines:

One Beacon 877 248 3455
Chubb 1 800 252 4670
Hanover 1 800 628 0520
The Hartford 1 800 243 5860
Aspen 1 646 502 1000
HCC Total Events 781 994 6000


If your carrier is not listed here, please refer to your policy documents or your carrier's website.

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Excellent customer service

Irene P.

 

Ready to work with us?

You can call us to talk more about your business on +1 646 665 7737

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About La Playa Private Client

Specialist & Independent

Specialist & Independent

La Playa Private Client creates a safe space for you to live life to the full, enjoying your family, friends, and assets wherever you are in the world - without worry or hassle.

We can make sense of all your insurance needs - property, yachts and superyachts, high-performance and classic cars, private jets, art, wine and jewelry collections – and your liabilities too. We can pull multiple assets together on a single “portfolio” policy – or if you prefer, take care of each item separately. 

Amid the impersonal and automated world of large insurance corporations, La Playa provides a refreshingly boutique-style service, with individual advice, and cover based on in-depth understanding of your specific situation. After a detailed and confidential review of your needs and priorities, we’ll structure your insurance arrangements so you know you and your family are protected, come what may.  

Advice you can trust

…from an expert who understands you

  • Specialist, global policies for affluent lifestyles
  • Independent, specialist advice
  • Boutique–style, luxury service
  • “Can do” culture
  • Worldwide capability: offices in New York & London
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+1 646 665 7737
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